We see the person not the illness
If you are struggling to care for a loved one with dementia, it is important to remember that you are not alone.
We are here to support families and friends as well as those living with dementia.
By providing compassionate support and guidance, we help families to live more positively with dementia in the present, and face the challenges of tomorrow with more confidence and less fear.
Dementia is a broad umbrella term that describes the progressive decline in someone’s mental ability. Symptoms of dementia could include: memory loss, changes in behaviour and personality, problems with reasoning and communication skills, and a reduced ability to carry out daily activities, such as washing and dressing. There are many different forms and causes of dementia. The most common are: Alzheimer’s disease, vascular dementia, mixed dementia, dementia with Lewy bodies and frontotemporal dementia. Home
Dementia is a complex condition and every person’s experience is different. However, many people living with dementia do face similar challenges with communication. Often the small changes we make in our approach can make a big difference in avoiding communication difficulties or frustration, and can also help build and maintain good relationships.
Frequently Asked Question
What are your hours of operation?
Our office is open Mon- Friday 6am – 10pm and on Saturday and Sunday from 8am -4pm 364 days a year. The office closes on Christmas Day. Between the hours of 10pm and 6am we operate an emergency out of hours service which can be accessed by telephone on 01472 347285.
How do you select your care staff?
We are careful about who we employ. We are looking for the best! As a guide we always ask ourselves the following question when considering staff for employment? “Would I be happy to have this person care for my elderly family members?” All our staff are trained in-house and we encourage them to further their knowledge and skills with additional courses and healthcare qualifications. We also carry out disclosure checks on all new staff and perform reference checks.
How do you determine the services I or my family member will need?
We will come and visit you in your home and carry out a free assessment of your needs. There is never any obligation to proceed with our services. Sometimes it’s just good to know what your options are.
How quickly can you set up a care package?
We aim to gets things set up as soon as you wish us to commence. Sometimes for a larger package it can take a few days to set up. Depending on how easily or quickly we are able to find a care worker from our team who we feel would be a good personality match and has the availability you are looking for. We will work closely with you to commence services at a time to suit you.
Can you provide a waking night sit or sleepover service?
Having someone around through the night can offer peace of mind to know there is someone who can support you in the night if you need it. Waking nights are when the care worker is required to stay awake all night. These are charged at a set hourly rate. We do not currently provide sleepover services.
How will the care workers access my home?
Many clients choose to use a keysafe which can be discreetly located on the outside of your property for care workers to access. A keysafe is accessed by a combination lock. They can be purchased for £20-£30 and installed fairly easily. We can arrange for a keysafe to be fitted for you should you decide on this. Some clients prefer to answer their front door to care workers themselves.
What our customers say about us
Honesty is our Policy
At Lincolnshire Quality Care we strive to offer the highest standard of service to the people we care for – and their families. We welcome your open and honest feedback and anysuggestions that you feel could improve the service we provide. Dont Delay another second when help is so close.