COVID-19 UPDATE – see our latest advice and guidance, click here for full information

Staying COVID-19 Secure in 2020

During the current Coronavirus pandemic, it is imperative that we continue to provide our Care Services in a safe and sensible manner.

As a result of the Covid-19 pandemic, we have reviewed our processes and made changes to reduce the risk of infection in line with NHS England and government guidance.

What are LQCS Ltd doing to protect clients and staff during Covid-19?

Wherever possible, LQCS Ltd has minimised the number of carers required to provide care for each client to ensure human to human contact is at it’s lowest possible level.

Wearing Personal Protective Equipment (PPE).

Whilst providing our Care Services, LQCS Ltd carers are using a range of PPE equipment to protect both themselves, their colleagues and their clients.  The recommended PPE items to use whilst providing care are:

  • Disposable plastic gloves
  • Disposable plastic aprons
  • Fluid repellent surgical facemasks
  • Eye protection such as clear plastic goggles or visor (for those clients who are symptomatic)

On entering a property the carers will thoroughly wash their hands prior to putting their PPE on and when they take their PPE off they will wash their hands prior to leaving.

Disposing of PPE

Where PPE has been worn during a visit, the PPE should be disposed of with the household waste prior to the carer leaving the property.  Our care team strictly adhere to these PPE processes to ensure that all PPE is disposed of safely to further reduce the risk of spreading infection.

Cleaning and disinfecting frequently touched surfaces

As the virus can remain on external surfaces, regularly cleaning and disinfecting frequently touched surfaces can help to keep your home safe.  That’s why our Care Assistants have kept the households they tend to, clean and infection-free during the current pandemic.

Minimising the number of carers to clients

LQCS Ltd quickly responded to the developments of Covid-19 by minimising the number of care assistants that are necessary to provide for each client.  This reduces the number of care assistants that each client is exposed to, particularly for daily homecare services, reducing the potential for infection transmission.

Client Monitoring

Our carers continue to monitor those clients they visit to make sure that any potential symptoms are reported and acted upon.  We can then take the necessary precautions to ensure any risks are diminished at the source.  The key symptoms to look out for are a high temperature and a new continuous cough.  You can find all the symptoms of Coronavirus here

What can you do to keep safe during Covid-19?

Here is a step-by-step guide in order to stay safe during the current Covid-19 pandemic.  All members of staff at LQCS Ltd have been practicing the latest government guidance that is included within this list during the pandemic restrictions:

  • Only leave your house if essential to do so – you should only leave your house if necessary for essentials such as for food shopping or to care for somebody else to ensure the risk of infection is lowered. This means no unnecessary journeys or social contact whilst you are isolating at home.
  • Do Not meet others, even friends or family members! There have been a large number of confirmed Covid-19 cases that have been symptomless, with many people unaware that they are carrying the virus.  Additionally, it can take a number of days for the virus to cause symptoms.  Any of your friends/family could be completely unaware that they are carrying the virus, and meeting them for any reason is a huge risk.  Stay Safe.  Stay home.
  • Stay two metres away from all other people at all times – If you have to leave your home for any reason, social distancing practices such as staying 2 metres apart from one another can help reduce the transmission from one person to another. Many public places such as supermarkets, have guidelines within the store to help you.
  • Wash your hands regularly – Wash your hands regularly to keep them clean. This applies particularly when you are arriving home after leaving your house, blowing your nose, coughing, or sneezing.  Wash your hands for 20 seconds using soap and water.  The correct handwashing technique can be found here
  • Avoid touching your eyes, nose, or mouth – Another tip for safe care during Covid-19 is to avoid touching your eyes, nose, and mouth. This is to keep both you and those around you safe.  If you have come into contact with the virus on your hands, touching yourself in these areas can increase the chance of becoming ill – highlighting our previous point – wash your hands regularly.
  • Cover your mouth with a bent elbow, or tissue, when coughing or sneezing – The virus can be passed through air particles when you cough or sneeze, so when doing so, aim for your bent elbow or some tissue paper – helping to prevent the spread of the virus.
  • Stay informed – To ensure you are doing all you can to keep yourself and those around you safe, stay up to date with the latest government guidance here